Comments on: Foursquare – I Wish I Liked You Better http://grumplestiltskin.com/index.php/2009/09/20/foursquare-i-wish-i-liked-you-better/?utm_source=rss&utm_medium=rss&utm_campaign=foursquare-i-wish-i-liked-you-better nonsensical tripe served fresh on the internets Tue, 24 Jan 2012 21:31:36 +0000 hourly 1 http://wordpress.org/?v=3.2.1 By: EDubya http://grumplestiltskin.com/index.php/2009/09/20/foursquare-i-wish-i-liked-you-better/comment-page-1/#comment-1121 EDubya Mon, 21 Sep 2009 04:33:51 +0000 http://grumplestiltskin.com/index.php/2009/09/20/foursquare-i-wish-i-liked-you-better/#comment-1121 Hey Dennis! I take it as a really good sign that you are clearly monitoring the chatter out there. Having been on the other side of this kind of post innumerable times, I know it isn't always easy or fun. UX for all kinds of stuff is our dinner table conversation at our house, so I appreciate you listening. Usually, we grumble to ourselves. heh. I haven't given up yet. :) Like I said, I think there is a nugget in there that just needs a little better access. Funding is good. I'll be totally keeping an eye out to see what you guys come up with to smooth over the rough edges. Thanks for stopping by! E Hey Dennis! I take it as a really good sign that you are clearly monitoring the chatter out there. Having been on the other side of this kind of post innumerable times, I know it isn’t always easy or fun. UX for all kinds of stuff is our dinner table conversation at our house, so I appreciate you listening. Usually, we grumble to ourselves. heh.

I haven’t given up yet. :) Like I said, I think there is a nugget in there that just needs a little better access. Funding is good. I’ll be totally keeping an eye out to see what you guys come up with to smooth over the rough edges.

Thanks for stopping by!

E

]]> By: dennis crowley http://grumplestiltskin.com/index.php/2009/09/20/foursquare-i-wish-i-liked-you-better/comment-page-1/#comment-1120 dennis crowley Mon, 21 Sep 2009 03:08:45 +0000 http://grumplestiltskin.com/index.php/2009/09/20/foursquare-i-wish-i-liked-you-better/#comment-1120 Hey hey - thanks for taking foursquare for a test drive and sorry if some of the UX is a little wonky right now. Truth is, even though we launched way back in March, we've been hustling up to keep up with the site / growth / bugs ever since and really haven't had a chance to revisit the original UX / product vision in a looonng time. Good news is that we raised some funding, got two more engineers fixing our scaling woes and a few friends helping with UX and design issues. We're hoping a lot oft the wonkyness goes away in the next month or so. Anyway, to your Big 4 issues: #1. Saving state info in the app (e.g. saving address info or checkin info on crash)... app wasn't initially designed with this, but we'll be revisiting and re-adding. (personally it drives me nuts when I'm on a venue page, leave the app and the app can't remember what venue page I was on) #2. Venue matching. The whole venue matching system is a little wonky, and we're in the process of re-thinking this too. The big problem is that we do a real lousy job matching chain / multiple locations under the same name. The stuff we're working on now will fix this soon. (sidenote: we should do more GPS matching - the scenario you describe of places being 40m away is a perfect example) #3. Correcting bad checkins. We provide a way to *delete* bad checkins (http://foursquare.com/history) but not a way to *edit* them. When we launch the new venue matching system, this will surely be a part of it. #4. The website in general :) Browsing content, adding tips, etc etc... all super wonky. Due to scaling issues and fundraising, etc we've just put this off far too long. The good news is that we're revisiting all this now and again, hope to have a lot of it fixed in the next web revision. Whew... this is a long post :) Anyway, thanks again for the feedback and I hope you'll give us another chance once we get everything figured out! (We have a really great masterplan for what we foursquare to be when it grows up, and we're really looking forward to getting past this hump!) - @dens co-founder, foursquare Hey hey – thanks for taking foursquare for a test drive and sorry if some of the UX is a little wonky right now. Truth is, even though we launched way back in March, we’ve been hustling up to keep up with the site / growth / bugs ever since and really haven’t had a chance to revisit the original UX / product vision in a looonng time.

Good news is that we raised some funding, got two more engineers fixing our scaling woes and a few friends helping with UX and design issues. We’re hoping a lot oft the wonkyness goes away in the next month or so.

Anyway, to your Big 4 issues:

#1. Saving state info in the app (e.g. saving address info or checkin info on crash)… app wasn’t initially designed with this, but we’ll be revisiting and re-adding. (personally it drives me nuts when I’m on a venue page, leave the app and the app can’t remember what venue page I was on)

#2. Venue matching. The whole venue matching system is a little wonky, and we’re in the process of re-thinking this too. The big problem is that we do a real lousy job matching chain / multiple locations under the same name. The stuff we’re working on now will fix this soon. (sidenote: we should do more GPS matching – the scenario you describe of places being 40m away is a perfect example)

#3. Correcting bad checkins. We provide a way to *delete* bad checkins (http://foursquare.com/history) but not a way to *edit* them. When we launch the new venue matching system, this will surely be a part of it.

#4. The website in general :) Browsing content, adding tips, etc etc… all super wonky. Due to scaling issues and fundraising, etc we’ve just put this off far too long. The good news is that we’re revisiting all this now and again, hope to have a lot of it fixed in the next web revision.

Whew… this is a long post :) Anyway, thanks again for the feedback and I hope you’ll give us another chance once we get everything figured out! (We have a really great masterplan for what we foursquare to be when it grows up, and we’re really looking forward to getting past this hump!)

- @dens
co-founder, foursquare

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