Posts Tagged Tech

Innovators Stand Up and Be Counted


Remember when the Tech Museum of Innovation opened in downtown San Jose, and it was SO VERY COOL and a huge destination when you had friends in town? That was a little over ten years ago. Sadly, we all know that ten years might as well be 100 years in software. Sometime in the last ten years The Tech has become crazy dated, and nowhere near as “innovative” as it’s moniker would have you believe.

Some of the exhibits are still pretty cool. The earthquake simulator is a good example of that. The robot deal that spells your name out of wooden blocks…very cool. In fact, many of the more mechanical exhibits are definitely worth seeing and playing with.

But…

What the hell has happened as far as keeping current with the software exhibits? Nevermind the seemingly high percentage of these things that just. don’t. work. (hardware failures, crashes and reboots on WINDOWS 98, I might add) The things that *do* work are often hopelessly out of date. Particularly glaring is one exhibit where visitors can make their own personalized web page, with a few customizations in the colors and backgrounds, sort of like a rudimentary blog. They can even put their photo on it, snapped by an attached webcam. They can use a bar code scanner to load in the exhibits they have already visited, and then give a little summary of their experience about each of them. That sounds pretty good, right?

EXCEPT THE WEB PAGE YOU PRODUCE IS STRAIGHT OUT OF GEOCITIES CIRCA 1998.

It’s bad, friends. Really bad. Is this really representative of innovation? HERE?? We are smack dab in the middle of Silicon Valley. You can’t swing a dead cat without hitting a web developer and *THAT* is the personalized web page we are showing off at the Tech Museum of Innovation? WHAT KIND OF MIXED UP WORLD ARE WE LIVING IN???? I’m sure it was great when they launched it, but come on…there are a bazillion free websites where kids can set up a personalized page about a million times snappier than these with about four mouse clicks…maybe using only their FEET.

How about the spam whack-a-mole machine? Did we pick that one up at a Chuck-E-Cheese that went out of business? Why not an exhibit where kids have to design their own filter and then have hundreds and then thousands of pretend words hammer at it, complete with L33T spelling variations to demonstrate the vigilance required, and how easily a system can be totally swamped with spam? Let kids try to keep up adding new variations to their filter. It would be so much more interactive, so much more realistic, and most importantly, NOT OF THE STONE AGE. Kids are not stupid. Remember that the kids playing with this stuff probably have email addresses of their own. They’ve likely been on computers or online since they were toddlers in one way or another. Give them more value.

Let’s talk about the roller coaster build simulator. It’s pretty simplistic, but the kids dig it because after they build their own roller coaster, they can take their little barcode over and sit down in what is essentially a hard bench in front of a large tv and “ride” their roller coaster. Great! Except for the part where IT DOESN’T WORK. Two of the kids spent fifteen minutes building their coaster, and tweaking their designs only to walk over, stick their barcode in the reader and be told there was no file found. Total. Letdown.

You know what *is* neat though? The big software driven marble labyrinth where you tilt a large flat computer screen from four sides to move the marble through the maze. Oh wait…that didn’t work either. The marble was stuck in one corner.

These place needs a total reboot. Apple? Google? Ebay? Everyone? All you folks here in the valley that pave the way for the rest of the world, how can you guys let this place represent the valley in which we all live and WORK?? This is totally embarrassing. I am calling on you to get your marketing people down to The Tech and see what you can sponsor. If we want to let the museum continue to morph into a glorified lobby for the IMAX theater, great, but it’s ridiculous and sad that with all the real innovation in the valley, THIS is what we are presenting to the rest of the world.

We can do better. To quote @aaronh , “There isn’t a single thing here more impressive than the free apps on my iPhone.” He couldn’t be more right.

I don’t want to abandon this place, but I can’t abide membership renewal if this is the way it stays.

Post to Twitter

Tags: , , ,

No Comments

Googly Bits

Two things…

1. The powerful and magnificent Google gods reinstated my email account that they hosed. That was right nice of them. There was no explanation of why they toasted it in the first place, but it is still good to have it back. The inbox contents were even there. Nice!

2. As of this afternoon, I’ve joined the Google Wave wave, so that’s what I’m doing right now. THANK YOU to my most giving-est of giving friends that hooked me up. I’m trying to figure out the ins and outs and learn what’s what. It’s a bit trial and error and we’re dorking out in tandem on our couch. Sidenote: I keep vanishing from @aaronh ’s contact list, so if anyone knows what the deal is with that, holler at me. Also…removing contacts…that’d be a good thing to know how to do.

Between this supernerd bliss and a BIG TV NIGHT tonight (I know. I’m so exciting, right?) there will likely not be another non-housekeeping post tonight.

Post to Twitter

Tags: , ,

No Comments

Location Based Death Match


Before I get into this, let me first say that there is room enough (and users enough) on the magical interwebs for both of these apps. Web apps are not like Highlanders. There can and should be more than one. Like I said yesterday, conclusions had been reached after our great donut / bakery caper. Using both Foursquare and Gowalla side by side for about a week, I feel I’ve got a pretty comprehensive understanding of how they stack up against each other.

Checking In

Checking In



Checking In: There is no competition here. Gowalla takes it hands down, for one simple reason. Their GPS works. I’m certainly no expert on the backend of how you would implement GPS, but Gowalla just uses it smarter in interaction. When I open the Gowalla app, it was never less than 100% accurate in determining where I was, and if my location was not in the database, it presented the nearby locations in the database in order of closeness. Sounds like a no-brainer? I think so too. Guess what else… it won’t LET you check into a venue that you are not within a reasonable distance from. GOOD WORK, GUYS. Adding venues could not be easier, just a name and a category and confirmation via map (smart…again) and you’re done. One small issue, once you create a venue, you must check in to it separately. I can think that there may be rare occasions where you might not want to check in to a venue you just added, but it’s got to be far and away the exception. I’d either check someone in automatically or offer an opt out.

By contrast, when I open up Foursquare, the list of venues is presented in two sections, “nearby favorites” and “nearby”. I don’t believe there was a single occasion where Foursquare accurately presented my location in either of those options. Routinely, I would have to use the search function to find my current location. This could be made SO MUCH BETTER by showing venues in order of distance OR at minimum including the closest places where I have checked in at the top of the “nearby” list. If I am standing smack dab in the middle of a venue that I have checked in at multiple times, or am even the mayor of, there is NO EXCUSE for why that venue doesn’t show up before other “nearby” locations that I have never even visited. Bad interaction design. This also lends itself to users creating duplicate venues, after not being able to find their current location because they have to go looking too hard for it. At the movies today, I found three different entries for the theater, each named slightly differently. This sort of dovetails into another problematic issue discussed previously where when you click “not in the list” for your current location and then enter the name of the location, if it happens to match something else in the database, EVEN AN HOUR AWAY, that is where you are checked in. It happened to me again this weekend. Again…should not be possible to check into a venue that you are not reasonably close to. Also, just as an added gripe, having to change the city if you are not in one of the small number of “official” cities when you add venues is a pain in the ass. In a social network where a vast database of venues is integral to gameplay, less is not more. More is more. Make it as easy as possible to add venues. You know where I am via GPS, you should pre-populate the city field with that city or don’t pre-populate it at all.

Gameplay: Other than a commonality with unlocking achievements and badges/pins, the two apps have a very different approach, so it really comes down to personal preference.

Stinkin Badges

Stinkin' Badges

Foursquare has a couple different things going on. There is a points-based gameplay where each city has a weekly leaderboard. I actually have no idea what, if anything, special happens if you finish the week on top, but I can tell you that our marathon adventure yesterday had something like 26 check-ins and it was pretty easy to rack up a RIDONKULOUS number of points in doing so. That’s not a complaint. For multiple checkins on the same day, you end up with a “trip bonus”, so for the second check-in I got 2 bonus points, third had 3 bonus points, up to the last check-in with 26 bonus points in addition to any other points I received for adding venues, making my first visit, etc. It was pretty amazing. At the end of the day, I was far and away the leader in SF, but fell behind by the end of Sunday when the boards are reset. Separate from this there are “mayorships” up for grabs at each venue. Depending on who you ask, this is either rip-roaring fun or fury inducing. Part of the problem may be the check-in issues above making it pretty easy to “cheat” and check-in wherever you want from the comfort of your couch. Either way, it’s either something you get into or not. I definitely get into it, but the lack of check-in safeguards kinda hinder full enjoyment. I may be hyper competitive, but I play fair and I like it when you *have to* play fair.

Gowalla doesn’t have a user vs. user gameplay, other than bragging rights over pins and stamps. However, every user is out to collect virtual items that they find along their travels. The lower numbered your item is, the more sought after it is. Neat. You can either collect and “vault” the items or you can drop them when you add or are an early visitor to new locations for “founder” status. To this point, I’ve never had enough items to vault any vs. drop them for founder status at new venues, but I’ve found this element to be nothing short of delightful. Add in that you can track the ownership of the items that you pick up (like travel bugs for you geocachers out there) and it’s just awesome. I’m just a little bitter that I left my little beatnik at the pet store in exchange for founder status. He was pretty cute. If I have any complaint, it is that I would like to have more items in my pack, particularly if I’ve been adding and founding a bunch of new venues all over town. Seems like that user behavior should be rewarded a bit more routinely.

Friends: This may be the one category where Foursquare takes it for me. Foursquare can scour your gmail, twitter and facebook friends lists for people you know already on the service. Alerts from those that you choose to add default to on, meaning you will get pings to your phone from any of their checkins, EXCEPT when they are in different cities, which can actually be kind of frustrating. If you have a friend that is in another city, you can’t get updates about where they are or what they are doing, and you just might want that. You can also see who your friends are connected to, which will often lead you to more folks that you might know.

Gowalla can check your twitter and facebook friends, BUT will only show you other users that have signed up AND connected Gowalla to those respective accounts. Also, no gmail check. womp wah. Also…you can’t see who your friends are connected to. This is problematic when you receive a friend request and don’t have the context of their network. If someone is using an unfamiliar name, you may just bounce their request because you can’t see that they are connected to other folks you know, which may tip you off to who *they* are. This could use some definite work.


Conclusion: The overall winner by knockout is gowalla. Since the fundamental functionality of the site hinges on the usability of the check-in process, ya gotta go with gowalla. The gameplay is a bonus. The little things, like automatically capitalizing every word while adding a location name (LOVE YOU GUYS) really set it apart. There is not a pixel on the web or iPhone app that does not look like it had meaningful design. I like my apps like I like my steak, well done.

Post to Twitter

Tags: , , ,

5 Comments

One Dozen The Hard Way

If you follow me on foursquare or gowalla (I’M SO SORRY), you already know all this, but anyway…

As a little background, I’ve been using foursquare and gowalla in tandem for the last week or so as an experiment. I consider putting websites and apps through the paces part of my job, but it is also no secret that I just like to do it. That’s how it ended up being my job in the first place. This being the first Saturday with no plans in a really long time, we were drunk with possibilities. Up early, despite our best intentions to sleep in, we formulated a plan based on a throw-away idea from @aaronh. Because we are both huge nerds and hyper competitive, we set out on two missions this morning.

1. “One Dozen the Hard Way” – Visit 12 donut shops, procuring a treat from each one to compile a one dozen set of assorted donuts.

2. “Baker’s Dozen of Bakeries” – Visit 13 bakeries, buying a delectable tidbit from each one.

The key to ridiculous challenges like this is careful planning. We made lists of our destinations and created a route using Google maps, to lessen any unnecessary zig-zagging. How awesome is it to be able to add multiple destinations on your directions map and drag and drop them in the order you want? Completely awesome.




Adventure Haul

Originally uploaded by ahurley


We only had one real guideline. We decided that actually patronizing the establishments was key to our challenge. First, not doing so felt like cheating. Second, we would get to experience places in and around our neighborhood that we might never otherwise visit. Third, since we would be entering all these places on gowalla and foursquare, we felt there should be some benefit to the actual business owners. Hopefully, since many of them would be new to the system, it would result in new business for the shops, as more people would have an opportunity to be exposed to them on the sites. You know there are folks that HAVE TO visit every venue in the database. Don’t play dumb. You know who you are.

We left the house a little after ten and finished up around four o’clock. It took much longer than expected, though we did have a break for turkey burgers in the middle of it. Lunch?? How could we have LUNCH? Well, truth be told, though we had a backseat FULL of donuts and bake shop goodies, we each ate exactly one donut. ONE. Yet, we both felt grossly stuffed as though we had eaten every last one of them. It had to be the smell in the car. I seriously think that if you just dabbed a little donut scented oil under your nose, you would feel sated all day. We only had a few speed bumps along the way with shops that had closed or changed hands, rendering them a duplicate. However, because we were prepared (woohoo), we had back-ups for any such issue.

We finished EXHAUSTED. Plenty of UX comparison. Conclusions have been reached. More on that tomorrow.

Post to Twitter

Tags: , , ,

1 Comment

A Funny Thing Happened on the Way to Karaoke…

So, yesterday we decide to go see District 9 in the afternoon before our big outing to the city. Just before the movie started I went rooting around in my bag to make sure my phone was off, like any good cinema citizen should, and I couldn’t find it. I figured I had left it in the car, so I didn’t think much about it and settled in to watch the show. Sidenote: The robot in District 9 kicked the ass of the redonkulous machines in T4, and I stand by my previous assertion that T4 was STUPID and a blemish on the franchise. Anyway, when we returned to the car there was no phone. uh-oh…

I’ve been known to misplace my phone at home, but never outside those confines unless you count the backyard. Immediately, @aaronh attempts to log into mobile me on his iPhone to try the “find my phone” feature. Turns out that when you attempt to access the me.com web interface from an iPhone, you are out of luck. I’m guessing the assumption is that you are after your own contacts or email, and you can’t get to the interface to access the other features. lame. Dear Apple, please fix this, and if we are morons and missed how this is possible, please do let us in on the secret.

After a couple phone calls to folks to see if they were near an actual computer and could log in as us, we struck out and headed home.

Once at home, we logged into me.com and clicked “find my phone”. Lo and behold, my phone was online and in a mall on the other side of town. W. T. F. Clearly, it had been pilfered by miscreants. How and where this happened, I’d no idea. Unfortunately, the location we got on the phone was just a vague grey circle, presumably because there was no GPS available inside the mall, heretofore known as the Big Metal Building (BMB). We were relying on the less than reliable cell tower triangulation. We tried calling the phone, but got no answer, of course. I sent a message to the phone.

“Hi person that took my phone, where do you want to meet up to return it?”

When they still didn’t answer our calls, I sent another.

“Please answer my call.”


Still nothing. No answer, not that it was that much of a surprise. We quickly recruited @rfriess (my dad) to log into our account and keep an eye on the vague marking encircling the BMB, and jumped in the car to head that way, banking on the idea that the person that absconded with my phone would eventually have to leave the BMB and GPS would pick him up at that point. We just wanted to get there in time to meet him on the way out. Before we left, I sent one final message.

“This phone is being tracked. There is nowhere you can go that I can’t find you.”

Admittedly, I may have been cutting my nose off to spite my face, but I was pissed. @aaronh, always the more reasonable of the two of us, was quick to point out that now that I had threatened them, essentially, they would likely turn off the phone and we were cooked. There was also a good chance we would be cooked soon anyway, because my battery had been close to dead at last check when it was in my possession. Our only hope was that the perp was both stupid and not into playing all the battery sucking apps on my phone. Could both variables possibly fall in our favor? Time was short.

Once at the BMB, we went inside and looked around for any obvious suspects, meaning groups of teenagers with big neon arrows over their heads saying “Pick Me. I’ve Got Your Phone!” We didn’t really see anyone, but then two totally shifty teenagers walked past me into Target and I followed them, SURE that they were the perps. We called the phone a few times hoping to see someone reach to turn it off or, in some way, show a tell. Nothing. Just then, back on the phone with @rfriess, he tells us the circle was moving and was now, in fact, A BLUE DOT. This happened to coincide with me following the shifty teenagers out the door of Target. Now, I was positive I found the weasels. WAIT..NO! The dot was on the opposite side of the mall! The shifty teenagers were off the hook, but I am willing to bet they were up to no good regardless, just not this “no good”. I’d lay dollars to donuts they either were carrying weed or were shoplifting, or possibly they were weirded out by me following them and that is why they were acting all suspicious. Whatever, I digress. We raced back to the car and hopped in and followed turn by turn directions from @rfriess on the phone. When we finally reached the magic blue dot, we were in a quiet residential neighborhood very near the mall.

According to @rfriess, the dot was right in the middle of the street. There was nothing amiss here, however, there was one black car with tinted windows parked somewhat poorly on one side of the street, and there was a woman sitting in the driver’s seat. We parked a little ways down the street. I told @aaronh I was going to go talk to her and got out of the car. On my walk back to her car, I pulled my sunglasses down over my eyes, in a somewhat feeble attempt to look like a badass. The woman looked up at me and smiled a bit sheepishly. She clearly knew I was headed right for her. I walked up to her window and did the “roll down your window” hand-motion making little circles in the air. She rolled it down and I said, “Hi, did you find a phone?” She immediately reaches over on her passenger seat and tried to sound surprised when she answered with, “OH! Yes…I didn’t know how to answer it.” Um…I’m pretty sure an IPhone is about one of the easiest phones to answer, but nonetheless. She was quite obviously busted and more than a bit shaken up that we had tracked her down, AS WELL SHE SHOULD BE. She handed it back to me and said that she had found it in the parking lot of the movie theater we had been to earlier in the day. It most likely had fallen off my lap or out of my hands when I was getting out of the car, I’m betting.

Turns out that final message I sent was probably just the right one in this case. It scared her. A lot. She knew we were headed for the BMB and she left, thinking we were going to find her there. When she left, she went into some random neighborhood nearby by taking all the first right turns she came to in her car. She was trying to hide, but her leaving the BMB was exactly what gave her location away. AWESOME. It was like a total spy mission. For the record, @rfriess , @aaronh and I would make a totally kick ass operative team.

All’s well that ends well, however, important lessons learned:

1. My options with what to do with my phone were limited by the fact that I had not updated the software to 3.1. This left me with the option to remotely wipe my phone, which would have been great to protect my data, but had I used the remote wipe, I also would have rendered the phone unrecoverable through “find my iPhone”. With the updated software, I could remote lock the phone, which would have been way less stressful with regard to possible data loss or thievery in the interim and would have prevented a more savvy perp from changing the settings to disable “find my iPhone”. Software will now be kept right up to date.

2. Big surprise, I’m also not a big syncher. With the possibility that my email (and therefore all my passwords, including my bank account) were compromised, I was most upset that I was going to potentially lose all the contacts and photos on my phone. Mostly the photos. I know how to find you people. I’ll be synching regularly now.

3. Our Mobile Me family subscription is $100 bucks per year. @aaronh uses a bunch of the other features, but even if this was the ONLY time we used ANYTHING, it payed for itself 3x over, just in potential property loss. If you don’t have Mobile Me, you should buy it. Now. Like, right this minute.

Time elapsed between discovery of loss and recovery? 75 minutes.

Post to Twitter

Tags: , ,

12 Comments